Miri Port Authority

MIRI PORT AUTHORITY PROFILE
Miri Port Authority (MPA) was established on 1st February, 1981 under Section 3 of the Port Authorities Ordinance, 1961 and commenced operation on 1st March, 1983. MPA is an important feeder port that links Sarawak's northen region's trade to the rest of the world. It is a key player in the development of trade for not only Sarawak's economy but Malaysia as a whole.
Miri is located at latitude 04"21' N and longitude 113"55' E along the north west coast of Sarawak. Its limit covers all navigable up to the HW mark and all land within the following limit:- Inner limit - from the line delinating the coaster HW line water of the Batang Baram river mouth to the Parallel across the river at 03'45.00' N Outer Limit - 04"00.03' N 114"36.45 E to 04'48.5' 115"57.2' E and 04"48.6 N 113"57.2 E approximately
VISION
To be the Leading Port With Diversified Logistic Service In The Region

MISSION
Providing customers with system-driven value-for-money logistics services leveraging on latest technologies, and competent human capital to ensure sustainable growth for all parties

	CORPORATE STATEMENT
		Providing customers with value-for money services promptly, reliably and eficiently.
		Recognising employees as the most important resources by providing continuos training and development, rewarding and challenging career, harmonious environtment and teamwork.
		Using adequate information and port technologies to gain competitive edge.
		Providing competitive pricing and effective control to earn a reasonable return for growth aaaand development
		Fulfilling the social responsibility in maintaining a clean and safe marine environment.

CLIENT'S CHARTER
We are committed to provide courteous services to our customers and ensure that they are provided with value-for-money services promptly, reliable and effectively. We ensure that all cargoes that are exported and imported via Miri Port are kept and handled properly, expeditiously, safely and delivered to the rightful owners in the same manner and conditions as they were originally received by us. We always view seriously all complaints regarding unsatisfactory customers services and we promise to take appropiate action promptly. We will undertake to keep our working environment clean and safe at all times.